Know what to prepare, where to submit it and how to handle a review without guessing.
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Your route, at a glance
01Prepare before opening the verification flow
02Open Global ID in the official app
03Follow the verification prompts
04Read the result before moving on
Work through these in order.
01
Prepare before opening the verification flow
Read the current age and residence requirements. Have access to your own email and phone, a valid document accepted by the flow, and any requested address evidence. Work with a stable connection in good light. Do not assume a particular national ID is supported until the app lists it.
Before continuing
Your name, birth details and address should be accurate and consistent.
02
Open Global ID in the official app
Open the Spend tab in the official Jupiter app and sign in with Global ID. Then open Verification Center and follow the current prompts. Menu labels may vary; use the linked official onboarding guide if your screen differs.
Before continuing
Never send an ID photo to a person offering approval in a private message.
03
Follow the verification prompts
The documented process asks for identity evidence, phone confirmation, a live-person check, personal details and a questionnaire. Follow the prompts in the app rather than preparing a scripted answer. Photograph documents clearly, retain requested edges, and do not edit information to make it match.
Before continuing
For an APAC account, also prepare the address evidence requested by the provider.
04
Read the result before moving on
A submitted application is not an approved account. If the screen says pending, wait for its instructions. If a document is rejected, correct the specific issue or contact official support. Do not create extra accounts, borrow another identity, or deposit money because a stranger says it will speed approval.
Before continuing
Continue only when the app confirms the account and the intended feature are available.
Official sources
Taken from Jupiter’s public documentation. If your app shows something different, the app is right.
DuitNow merchant QR is listed for wallet and Spend funding. Wallet QR does not require a card. The Malaysian DCS-card activation cutoff before May 13, 2026 applies only to payments from Spend; check the current merchant code and in-app requirements.
Bank payouts
MYR local payout is listed. Check your actual recipient bank and quote; this does not establish incoming MYR bank funding or a MYR-denominated Spend balance. With a DCS-issued card, withdrawals are not supported yet; deposit only what you plan to spend. A USDC deposit alone does not establish withdrawal eligibility.
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